ITIL V3 Foundation Certification Courses

ABOUT THIS COURSE:

The ITIL V3 foundation course is the very first stage of the certification path. It will give you an insight into the concepts, terminology, and the core elements that are harnessed in the service lifecycle of the ITIL overall and the processes and definitions that all relate to the practices in service management.

ITIL is an acronym for IT Infrastructure Library. There are many global organizations that utilize ITIL to help them improve their IT processes. It is the international standard for IT service delivery that ensures best practices are maintained and standardized throughout.

Taking the ITIL certification training course is a great way to boost your employability, knowledge, and ensure your long-term success in the field of IT Service Delivery.

CURRICULUM:
  • ITIL® 2011 Edition Foundation: ITIL® and the Service Lifecycle
  • ITIL® 2011 Edition Foundation: Service Strategy Fundamentals
  • ITIL® 2011 Edition Foundation: Service Strategy Processes
  • ITIL® 2011 Edition Foundation: Service Design Fundamentals
  • ITIL® 2011 Edition Foundation: Service Design Processes
  • ITIL® 2011 Edition Foundation: Service Transition Processes and Policies
  • ITIL® 2011 Edition Foundation: Introduction to Service Operation
  • ITIL® 2011 Edition Foundation: Service Operation Processes
  • ITIL® 2011 Edition Foundation: Continual Service Improvement

Fees: AUD $595.00

20 hours of study

Course Access: 6 Months

Study Mode: Online

Certificate of Completion

Support: Mentors and Ebooks

Pre Requisites: None

provider:
career opportunities:
  • Process Coordinator.
  • Incident Coordinator, Change Coordinator
  • Configuration Analyst
  • Entry level IT Service Management.
  • Processes Manager, Problem Manager, Release Manager and Service Desk Manager are some of the managerial roles.

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