Frequently asked questions
ARE THESE CERTIFICATION PROGRAMS RECOGNISED IN AUSTRALIA AND NEW ZEALAND?
For the Subscription option, please pay using the Annual or Monthly option as shown, or if unsure contact one of our learning consultants via our live chat or contact us page.
For individual courses, contact our consultants on email@example.com or via live chat. Once you have chosen the right course, our learning consultant will provide you with a payment link which is via PayPal for added security.
Yes, Mobile, Tablet, Laptop, PC & MAC – all you will need is an Internet connection and your account login information. The following conditions must be met to view courses for a greater course experience:
Must be on a desktop or tablet or mobile device (the experience will be on a small scale/size screen)
Must be using a modern HTML5 browser:
Firefox 31 and later
Chrome 29 and later
Internet Explorer 9 and later
Safari 6 and later
WHEN DOES MY CLASS MEET?
1) Once you have entered your username or email address, filled the captcha code and requested for the new password to be sent to your e-mail, you will then receive an email with a link.
2) You will need to click on this link that you receive in your email inbox and you will be logged in automatically.
3) Kindly note that this is a one-time login and after you are logged in you must change your password immediately. This link expires after three days.
4) After you have changed your password, you will be able to login again using your new password.
Please be informed that the e-learning units were designed that users like you should be able to resume units from where they left off, by clicking Yes when asked. Though this is only good if the learner has not taken the test yet.
However, if learner has already taken the test and failed, if and when asked if you would like to continue where you left off, select No from the message box and that would then start a fresh unit allowing learners to both access resources as well as attempt the unit and test again. Simply use the outline to navigate around the unit.
WHO IS THIS E-LEARNING PROGRAMME DESIGNED FOR?
HOW THE COURSES WILL BE TAUGHT?
For the Subscription option, you will receive your log-in details within 24 hours of payment being received.
For individual courses – All that you need to do is to choose your study program and contact us via our contact form (please put link here), or email us on firstname.lastname@example.org with the details of the certification program you are interested in purchasing.
You will then receive a call from our learning consultant and walk you through the enrolment process. You will receive you log in details within 3 working days and you will be ready to study!
HOW TO REGISTER/ENROL?
The quickest way for the Subscription service is to enrol online or Contact us via live chat on certhub.com.au or email us on email@example.com
For individual courses, we will give you call to run through the process once you enquire via our contact form, Live chat or email firstname.lastname@example.org
HOW MUCH TIME DO I NEED TO COMPLETE A COURSE OR COURSES?
WILL I HAVE TO START THE COURSE FROM THE BEGINNING, IF ACCESSED FROM ANOTHER COMPUTER?
DO I HAVE ANY HELP FROM TEACHERS OR ANYONE?
The courses are designed as an additional source to strengthen your knowledge in DIT and Project Management. They will not replace any Degrees or Tetiary qualifications from Universities but they are industry specific academic courses which are typically required in the workplace or hobby and arm you with the knowledge and skills. The Certification programs are approved by a particular IT or Project Management Vendor.
If you did not find the answer in FAQs, kindly contact us on email@example.com
For Further Information