/  FAQs

Yes – They are nationally recognised and also internationally. The Global IT and Project Management Certification programs from CERTHUB provide you with the skills and information required to perform at your job in the IT or PM industry and pass globally recognised exam’s and assessments which CERTHUB will help you with. Contact us today and help you get qualified to get that potential step up from your current role.

Yes, the reason we choose to have a “from price” is because we offer so many options for students at different levels in their experience and require different resources. We offer students the option of choosing their own knowledge level they are comfortable with and if they are not sure, we offer a free consultation service to provide advice. You do not have to pay anything to speak to one of our consultants today!

Contact our consultants on bookings@certhub.com.au and they will provide you with a payment link which is via PayPal for added security.

Contact our consultants on bookings@certhub.com.au and they will provide you with a payment link which is via PayPal for added security. Some exams can be sat from home via a proctor service. Exams are typically sat at a Pearson VUE exam centre or Prometric Exam centres. Our consultants will guide you through the process.

No – All materials are available on line on the CERTHUB platform. If you require certain hard copy books, please email bookings@certhub.com.au and we can possibly order this for you as this is a separate cost. Please note we do not pay for internet connections or subsidise any cost for internet for your studies.

All that you need to do is to choose your study program and contact us via our contact form (please put link here), or email us on bookings@certhub.com.au with the details of the certification program you are interested in purchasing. You will receive you log in details within 3 working days and you will be ready to study!

Yes, all you will need is an Internet connection and your account login information. The following conditions must be met to view courses for a greater course experience:

  • Must be on a desktop or tablet
  • Must be using a modern HTML5 browser:
  • Firefox 31 and later
  • Chrome 29 and later
  • Internet Explorer 9 and later
  • Safari 6 and later

The e-Learning Programme and its courses take place wherever your computer is: at home, at work, on the road — anywhere that you can connect to the Internet.

There are no class times. You can log onto the system whenever it is convenient for you, at any time, day or night, to take a unit, complete a course, or just part of a course. You do not have to be online at a set time of day.

The quickest way. Contact us via certhub.com.au or email us on bookings@certhub.com.au

Login details are personal. You may go to the e-Learning page “Request new password” at the top of the page.
1) Once you have entered your username or email address, filled the captcha code and requested for the new password to be sent to your e-mail, you will then receive an email with a link.
2) You will need to click on this link that you receive in your email inbox and you will be logged in automatically.
3) Kindly note that this is a one-time login and after you are logged in you must change your password immediately. This link expires after three days.
4) After you have changed your password, you will be able to login again using your new password.

Yes as it is cloud based. Handheld devices such as iPhone and iPad support the e-Learning programme. For mobile devices that support Flash (Android devices), the e-learning programme can be viewed using the mobile browser similar to viewing the course/units from a desktop or laptop computer with Internet access.

Please be informed that the e-learning units were designed that users like you should be able to resume units from where they left off, by clicking Yes when asked. Though this is only good if the learner has not taken the test yet.

However, if learner has already taken the test and failed, if and when asked if you would like to continue where you left off, select No from the message box and that would then start a fresh unit allowing learners to both access resources as well as attempt the unit and test again. Simply use the outline to navigate around the unit.

This is an e-Learning programme; therefore, all courses and units are accessible online.  CERTHUB will send you your login details once you have confirmed which Certification course your would like to study .

Content and Focus of the Course

The courses are designed to teach several subjects intended to improve competency in conducting evaluations. Anyone who is interested in IT, Project Management, Sales, Marketing, Finance Managers…Pretty much a whole catalogue of skills and global qualifications.

It varies from 2 hours – 120 hours per certification program. It all depends on which Certification study program you select. Also please note some students take lesser time to grasp certain concepts. Its not that any student is better than the other, its just that depending on individuals experience, they may find things a bit easier and complete the courses a lot quicker.

No, you don’t have to be experienced in a particular field in IT or Project Management to study for any of these programs. No pre-requisites to enrol for the courses. The certification exams may require certain pre requisites. Please contact bookings@certhub.com.au for any questions regarding the certification exams.

No, your online profile will be saved, so you will be able to continue from where you stopped.

The courses are designed as instructor led courses. In addition you will have an opportunity to use real life equipment via E – labs for certain IT certification programs. These is real life equipment you can practice real life scenarios via Remote Access.

Yes – provides the ability to chat online or email an expert who is certified in the subject matter 24 hours a day.  This resource is available in select KnowledgeCenters such as IT Security and Project Management.

Yes – Courses are available in Arabic, Russian and Spanish. You can register for the courses in order to be updated when they are launched.

Yes – Contact CERTHUB on bookings@certhub.com.au and we will be able to help you. If you wish to take a few units and not an entire course, You are able to  do this for as many individual units you wish to take, however, you will not be able to print out a certificate.

Progress and accomplishment

If you score more than 80% at the end of each unit test and complete the Evaluation Form, you will receive a “Certification of Completion” for each module and Certification program from CERTHUB – Skillsoft which you can use to show evidence to book certain IT and Project Management qualifications.

The courses are designed as an additional source to strengthen your knowledge in DIT and Project Management. They will not replace any Degrees or Tetiary qualifications from Uiniversities but they are industry specific academic courses which are typically required in the workplace  or hobby and arm you with the knowledge and skills. The Certification programs are approved by a particular IT or Project Management Vendor.

If you did not find the answer in FAQs, kindly contact us on bookings@certhub.com.au

PO Box 245 Neutral Bay NSW 2089 Australia

02 8279 6900

Email: bookings@certhub.com.au

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