The ITIL V3 foundation course is the very first stage of the certification path. It will give you an insight into the concepts, terminology, and the core elements that are harnessed in the service lifecycle of the ITIL overall and the processes and definitions that all relate to the practices in service management.

ITIL is an acronym for IT Infrastructure Library. There are many global organizations that utilize ITIL to help them improve their IT processes. It is the international standard for IT service delivery that ensures best practices are maintained and standardized throughout.

Taking the ITIL certification training course is a great way to boost your employability, knowledge, and ensure your long-term success in the field of IT Service Delivery.

Who Is the ITIL V3 Foundation Certification Course Suitable For?

The training and contents of this course can help individuals in a range of IT Service Delivery roles;

1. IT Planners

2. IT Consultants

3. IT Architects

4. Operations Managers

5. Quality Analysts

6. System Administrators

7. Development Team Members

8. IT Auditors

9. Security Managers

10. Process Managers/Practitioners

11. IT Service Delivery Managers

If you want to learn the core principals of the ITIL framework and gain a thorough understanding of how you can use these principals to develop and further the quality of IT Service Management, this is the ideal ITIL Certification Training Course.

If you are looking Visit, and if you are unsure of which ITIL Certification Training Course is suitable for you, you can speak to one of our experienced Career Consultants on 02 8279 6900 or email us at

ITIL V3 Foundation Certification Course Specialities

ITIL advocates that IT services are aligned to the needs of the business and support its core processes. It guides organizations and individuals on how to use IT as a tool to facilitate business change, transformation, and growth. ITIL is mapped in ISO 20000 Part 11.

The certification training course outline includes the below:

1. Introduction to Service Management

2. The lifecycle of Service Management

3. Service Strategy, Concepts, and Processes

4. Service Design and Processes

5. Service Transition and Processes

6. Service Operational Processes

7. Continued Service Improvement

This recognizes the way that ITIL can be used to meet the requirements set out for ISO 20000 certification and the interdependent nature with ITIL. It’s the first such mapping that ISO (the International Organization for Standardization) has allowed to be part of their superior standards.

Career Prospects and Benefits

Holding an ITIL certification will improve your skills, enhance your CV, and ultimately gain a professionally valued approach to service delivery.

You will gain the key skills needed to enhance organizational productivity and efficiency.

At CertHub, our ultimate goal is to make your learning journey seamless and enjoyable, from start to finish. We are here to help YOU achieve your future career and professional goals.

Contact us today and speak to one of our experienced Learning Consultants on 02 8279 6900 or email

Ready to start but need to ask a few questions?

Click here to contact us and we will give you a call and answer all your questions,explain and then guide you, through the simple enrolment process and payment options.

From $395.00

Study Mode:



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Career Opportunities:

  • Process Coordinator.
  • Incident Coordinator, Change Coordinator
  • Configuration Analyst
  • Entry level IT Service Management.
  • Processes Manager, Problem Manager, Release Manager and Service Desk Manager are some of the managerial roles.


Once you study and complete your E learning course, Cert.Hub will help you with the booking of the Global Certification exam. ITILv3 Foundation requires you to sit for 1 exam

Pre Requisites:


Course location:

Online – 100% Flexible Self Study – You study at your own pace, at your own time. You have 24 hours access via your own private study portal.

Course Length:

20-40 hours (depends on the learner, how quickly they pick the skills is up to the student) you have 2 years access to your course material. You have more than enough time to complete this short course).

** Part – time students dedicate on average 5 hours study time per week. This course would approximately take 4 -8 weeks to complete at that pace of study.

Start date:

Within 3 working days payment confirmation and Enrolment form completed or you can pick your own start date!

How many units and what are the modules I will learn

  • ITIL® 2011 Edition Foundation: ITIL® and the Service Lifecycle
  • ITIL® 2011 Edition Foundation: Service Strategy Fundamentals
  • ITIL® 2011 Edition Foundation: Service Strategy Processes
  • ITIL® 2011 Edition Foundation: Service Design Fundamentals
  • ITIL® 2011 Edition Foundation: Service Design Processes
  • ITIL® 2011 Edition Foundation: Service Transition Processes and Policies
  • ITIL® 2011 Edition Foundation: Introduction to Service Operation
  • ITIL® 2011 Edition Foundation: Service Operation Processes
  • ITIL® 2011 Edition Foundation: Continual Service Improvement

Support and how the course is delivered

Mentor Support – Free

Support from an official ITIL v3 Foundation Certified mentor via email (response within 24 hours), Live chat (typically available in the evenings Australia time) or telephone (typically available in the evenings Australia time).

Practice Exams/ Mock Exams – Free

Test Prep can be taken in either Study or Certification mode.

EBOOKS – Included for Free

E-books for relevant course included for free.

If you like a particular hardcopy (paperback) book,

contact us to find out if you can also purchase a hard copy book (separate cost)

How do I book the Certification exam?

AXELOS – ITILv3 Foundation – are globally recognized. Cert.Hub will help book the global certification exam as part of the enrolment process. You can choose a date and time once you are close to completing your course or you can contact us via to seek exam-booking advice. This service is included for free when you enrol on this course.

PO Box 245 Neutral Bay NSW 2089 Australia

02 8279 6900


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